1. About this website

This website is operated by Lucy Rocca.

If you have any questions, you can contact:
support@lucyrocca.com

2. Use of this website

By using this site, you agree to:

• Use it for lawful purposes only

• Not misuse, copy or interfere with the content or functionality

• Respect the integrity of the site and its community

All content on this website is owned by Lucy Rocca unless otherwise stated and may not be reproduced without permission.

3. Membership and services

This website offers membership access and coaching services.

By purchasing or joining:

• You agree to provide accurate information

• You are responsible for maintaining the confidentiality of your login details

• You understand that access is personal and may not be shared

I reserve the right to suspend or terminate access if these terms are breached.

4. Payments and subscriptions

• Memberships may be billed on a recurring basis (monthly or annually, depending on your selection)

• By subscribing, you agree to ongoing payments until you cancel

• Prices may change, but you will be notified in advance

All payments are processed securely through third-party providers.

5. Cancellations and refunds

• You may cancel your membership at any time

• Cancellation will apply from the next billing cycle

• Payments already made are non-refundable unless required by law

For coaching services, any specific cancellation terms will be agreed at the time of booking.

6. Coaching disclaimer

Coaching services are intended for personal development and support.

They are not:

• Therapy

• Medical advice

• Psychological treatment

You remain responsible for your own decisions, actions and wellbeing.

7. Community guidelines

Where community spaces are provided (e.g. forums, group sessions), you agree to:

• Treat others with respect

• Not post harmful, abusive or inappropriate content

• Maintain confidentiality within the group

I reserve the right to remove content or restrict access if necessary.

8. Intellectual property

All materials, including written content, resources and session materials, are the intellectual property of Lucy Rocca.

They are provided for personal use only and may not be shared, reproduced or distributed without permission.

9. Liability

While I aim to provide helpful and accurate information:

• I make no guarantees about specific outcomes

• I am not liable for decisions made based on content or coaching

• Use of this website and services is at your own risk

10. Third-party services

This website may use third-party platforms for:

• Payments

• Email communication

• Analytics

I am not responsible for the operation or policies of these external services.

11. Changes to these terms

These Terms and Conditions may be updated from time to time.

The latest version will always be available on this page.